Not Ready to Call? They Can Still Reach You.
Give website visitors a simple way to ask a question and leave their information. They get immediate confirmation that you received it, and you get the full message sent straight to you.
Not everyone who needs your help is ready to make a phone call. Some are at work. Some are comparing options. Some just have a quick question before they're ready to talk. Lead Capture Chat gives them another way to raise their hand before they leave your site.
An Honest Reply, Not a Fake Conversation
When someone sends a message, they immediately know it was received and that someone from your business will follow up. No pretending they're talking to a person who isn't there. No fake back-and-forth.
You get their contact information and the question they actually asked, so when you respond, you already know what they need.
The Question Comes Straight to You
When someone reaches out through your website, you can get the message by push notification, SMS, or email. You'll see who reached out and what they're asking about without having to sit at a computer or keep checking your website.
When you're ready, you can open the conversation from your phone and respond.
Mobile conversations are currently managed through the LeadConnector app while the SiteSmartly mobile experience is being developed.
How It Actually Works, Start to Finish
A visitor sends a message
They have a question but aren't ready to call. The chat is right there on your website, giving them another way to reach your business.
They get an honest, instant reply
They immediately know their message was received and that someone from your business will follow up — without pretending a live person is already chatting with them.
The question comes to you
Their contact information and full question are sent to you by your configured notification channels, so you know who reached out and what they need.
Respond when you’re able
Open the conversation from your phone and pick up with the context already there — whether you're between jobs, back in the truck, or free to respond.
You Don't Need Another “Contact Us” Form.
A name and phone number doesn't tell you much. Lead Capture Chat gives you the actual question behind the request, so instead of calling back cold, you already know what the customer wants to talk about.
Typical Form
New Lead
John Smith
(904) 555-0123
Lead Capture Chat
John Smith
“Water heater stopped working this morning. Do you service Bradford Creek?”
Give Customers Another Way to Reach You.
Lead Capture Chat is included with SiteSmartly and built directly into your website.
Another way SiteSmartly helps capture the opportunities already reaching your website.
$0 setup · No contract · Cancel anytime
